Customer Success Manager — SMB Hiring
Onboard employers, run training webinars, resolve billing and posting issues, and surface product feedback to PMs. Comfortable juggling email, Slack, and light reporting in spreadsheets or Metabase.
- Job type: Full-Time
- Remote: No
- Salary: $78,000
- Location: New York, NY
- Tags: Customer-success, Smb, Training
Job details
Requirements
2+ years in CS or account management for B2B SaaS; calm communicator; organized follow-up.
Benefits
OTE bonus, NYC office hybrid (Tue–Thu), commuter benefits.
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