Customer Success Manager — SMB Hiring

Onboard employers, run training webinars, resolve billing and posting issues, and surface product feedback to PMs. Comfortable juggling email, Slack, and light reporting in spreadsheets or Metabase.

  • Job type: Full-Time
  • Remote: No
  • Salary: $78,000
  • Location: New York, NY
  • Tags: Customer-success, Smb, Training

Job details

Requirements

2+ years in CS or account management for B2B SaaS; calm communicator; organized follow-up.

Benefits

OTE bonus, NYC office hybrid (Tue–Thu), commuter benefits.

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