Support Engineer (L2)
Triage employer tickets: SAML quirks, email deliverability, file uploads, and Mapbox geocoding edge cases. Document playbooks and escalate bugs with crisp repro steps.
- Job type: On-Call
- Remote: No
- Salary: $69,000
- Location: Chicago, IL
- Tags: Support, Saml, Email, Debugging
Job details
Requirements
Support or NOC background; comfortable reading Laravel logs; patient with non-technical users.
Benefits
Shift differential for on-call week, health benefits, Chicago hybrid optional.
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